The key to great personnel at your workplace, is great training.  All of the senior staff at IPG are qualified as TapRooT® contract  trainers and  also hold training qualifications in other areas of health and safety in the workplace. Whether you are requiring incident training, training for those tasked with investigating or are seeking to develop new material specific to your worksite, IPG can provide a one stop shop.

TapRoot® Courses     –     IPG Courses

TapRoot® Investigation and Root Cause Analysis Training

IPG can provide Contract TapRoot® Instructors and facilitates a number of courses covering different aspects of the TapRoot® problem solving system. Leading companies around the world use the TapRoot ® system in incident investigation and root cause analysis. TapRoot® is based on advanced, proven human performance and equipment reliability technology and is built into the TapRoot® system, training and software. Therefore each investigator can take advantage of professional expertise without spending years studying human and equipment performance. The courses we offer are as follows:

2 Day TapRoot®

Incident Investigation & Root Cause Analysis This course is for those wishing to learn the essentials of the TapRoot® system quickly. The basic TapRoot® tools will be revealed required to perform an effective root cause analysis, and includes;

  • TapRoot® Investigation Process
  • SnapCharT® – What Happened
  • Exercise: Draw a SnapCharT®
  • Using the Root Cause Tree®
  • Find Root & Generic Causes
  • Developing Effective Fixes
  • SMARTER & Corrective Action Helper® Exercise
  • Using TapRooT® Proactively in Audits/Assessments
  • Safeguard Analysis & Exercise
  • Presenting to Management
  • TapRooT® Implementation Tips


5 Day TapRoot®

– Advanced Root Cause Analysis Team Leader Training This course is one for those who want to be the expert in using TapRoot® at their site. It includes the essential techniques plus advanced root cause analysis skills and touches on the Root Cause Tree. As well as the topics covered in the 2 day TapRoot® Incident Investigation & Root Cause Analysis, this course includes; • Collecting Information • 14-Step Cognitive Interview Process • Critical Human Action profile (CHAP) • How to Analyze Management Systems • Understanding the Cause of Human Error • Using Root Cause Techniques Proactively • How to Change Behaviour • Change Analysis • Equifactor® • Safeguard Analysis • How to Present Your Results • Exercises to reinforce every skill you learn.


3 Day TapRoot® / Equifactor

  • Equipment Trouble Shooting & Root Cause Failure Analysis

This course is essential for those interested in improving equipment reliability and can assist investigators who encounter equipment failure in their problem analyses. It begins with the 2 Day TapRoot® and adds a day of equipment troubleshooting and root cause failure analysis skills.

  • Equipment Troubleshooting Fundamentals
  • Equipment Failure SnapChart®
  • Heinz Bloch’s Troubleshooting Tables
  • Bloch’s FRETT/Failure Modes Techniques
  • Change Analysis for Equipment Troubleshooting
  • From Troubleshooting to Root Cause Analysis
  • Equipment Root Cause Analysis Exercise



IPG also facilitates its own in-house courses


An investigation is only as good as the data that is collected for analysis. This course gives investigators additional tools, techniques and experience in gathering the evidence required for their analyses.

Topics covered include: What to do – Incident Responses, Tools, How to investigate,  Scene Examination, Collecting Evidence, Interviewing, Development of reports – What has to be in there and  How they should be structured.

To complete the course a simulated incident is staged and participants are required to use the skills they have learnt to complete the investigation.


Course Calendar


The following courses are planned for 2018:


Course: Christchurch 2  Day TapRoot® – Incident Investigation & Root Cause Analysis
Date: April 15-16 , 2019
Venue: Quality Hotel, 456 Papanui Road, Papanui, Christchurch, 8542
Click Here to Register: Please note: This will open a new page.




Course: Auckland 2 Day TapRoot® – Incident Investigation & Root Cause Analysis
Date: July 15-16, 2019
Venue: Heritage Hotel, 35 Hobson Street, Auckland , 1010
Click Here to Register: Please note: This will open a new page.




Course: Wellington 2 day TapRoot® – Incident Investigation & Root Cause Analysis
Date: October 14-15, 2019
Venue: Ridges Wellington, 75 Featherston Street, Wellington, 6011 
Click Here to Register: Please note this will open a new page




Course: IPG 3 Day Investigators Course
Date: TBC 2018
Venue: TBC
Cost: Contact us for up to date pricing.







Click the link for the appropriate course you wish to attend.
Please also download a copy of the Course Requirements here and
read carefully.